Last Updated: [Insert Date]
Welcome to Pro Tackle Solutions! We’re anglers helping anglers, and we’re committed to providing you with quality fishing gear and exceptional service. These Terms and Conditions govern your use of our website and services. By accessing our site or making a purchase, you agree to be bound by these terms.
1. Website Usage
Our website, fishinggearpro.com, is designed for anglers seeking premium fishing equipment and accessories. By using our site, you agree to:
- Provide accurate information when creating an account or making a purchase
- Not use our site for any illegal or unauthorized purpose
- Not attempt to gain unauthorized access to any part of our website
- Accept responsibility for all activities that occur under your account
2. Products and Services
Pro Tackle Solutions specializes in precision fishing gear including:
- Fishing rods and reels (casting rods, casting reels)
- Fishing lines (braided, copolymer, fluorocarbon)
- Artificial bait (crankbaits, jigs, buzz baits, frogs)
- Fishing accessories (hooks, jigheads, weights, scales, cleaning products)
Product Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
Product Descriptions: We strive to provide accurate product information, but do not warrant that descriptions are entirely error-free. If a product does not match its description, your sole remedy is to return it unused.
3. Orders and Payment
Order Process
When you place an order:
- You receive an order confirmation email (this is not a receipt of shipment)
- We process orders within 1-2 business days after payment confirmation
- You receive a shipping confirmation with tracking information once your order ships
Pricing
All prices are in U.S. dollars. We reserve the right to adjust prices at any time without notice, though orders already placed will be honored at the price in effect at the time of purchase.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
By providing payment information, you represent that you have the right to use the payment method.
4. Shipping Policy
We ship globally, excluding some remote areas and parts of Asia. Please review our shipping options:
Standard Shipping
- Carrier: DHL or FedEx
- Cost: $12.95 flat rate
- Delivery Time: Typically 10-15 business days after shipment
Free Shipping
- Available on orders over $50
- Carrier: EMS
- Delivery Time: Typically 15-25 business days after shipment
Note: Delivery times are estimates only. Factors outside our control (including customs processing) may affect delivery times. We are not responsible for delays caused by shipping carriers or customs authorities.
Shipping Restrictions
Some products may be subject to shipping restrictions based on destination country regulations. We reserve the right to cancel orders that violate these restrictions.
5. Returns and Exchanges
We stand behind our products. Please review our return policy:
Return Window
You may return or exchange most new, unused items in their original packaging within 15 days of receiving your shipment.
Non-Returnable Items
For health, safety, and hygiene reasons, the following cannot be returned unless damaged or defective:
- Hooks
- Fishing weights
- Jigheads
- Artificial bait removed from original sealed packaging
Return Process
- Contact our support team at [email protected] within 15 days of receipt
- Include your order number and reason for return
- We will provide a Return Merchandise Authorization (RMA) number and instructions
- Ship the item with the RMA number and order details
- Once received and inspected, we will process your refund or exchange
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds
Refunds are issued to the original payment method:
- Credit cards: Processed within 2 business days, appears on statement in 5-10 days
- PayPal: Processed within 2 business days, appears in account in 3-5 days
6. User Responsibilities
As a customer of Pro Tackle Solutions, you agree to:
- Provide accurate and complete information when placing orders
- Review all order details before completing purchases
- Check products upon delivery and report any issues within 15 days
- Understand that certain products are non-returnable for hygiene reasons
- Comply with all applicable fishing regulations in your area
- Use products safely and as intended
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Pro Tackle Solutions or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
Pro Tackle Solutions shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use our products or services
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on our service
- Any other matter relating to our service
Our maximum liability to you for any claim related to our products or services is limited to the purchase price of the product in question.
Fishing Safety: Fishing involves inherent risks. You are responsible for using our products safely and in accordance with local regulations. We are not liable for injuries or damages resulting from improper use of our products.
9. Privacy
We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you consent to our collection and use of information as described in our Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of New Mexico, United States. Any disputes shall be resolved in the courts located in Albuquerque, New Mexico.
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after changes constitutes acceptance of the modified terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 3406 Chapmans Lane, Albuquerque, US 87109
Thank you for choosing Pro Tackle Solutions. We’re committed to providing you with the right gear for your next big catch!
– The Pro Tackle Solutions Team
